Tag Archive for: case study

Discover how Calgary John Howard Society staff use StaySafe to keep themselves safe

Calgary John Howard implements StaySafe’s cutting edge lone worker solution to protect vulnerable community workers

CJHS

Canadian not-for-profit organisation the Calgary John Howard Society worked in partnership with StaySafe to launch the StaySafe app and implement tailored response procedures to meet their needs.

The Calgary John Howard Society is a community-based not-for-profit organisation that is dedicated to reducing crime and increasing community safety through preventative and restorative justice practices. The nature of the job means their employees are often required to work alone in potentially vulnerable situations. CJHS needed to implement a solution that would monitor the safety of these employees and enable them to alert their employer if they needed help. Read more

First Class Tailored Solutions use StaySafe to protect tutors

Remove the admin burden, increase flexibility and gain peace of mind

First Class Tailored Solutions were using text messages to keep track of their lone workers until they began working with StaySafe.

First Class Tailored Solutions is an external provider of alternative education solutions for students in challenging circumstances. Their tutors work in a range of environments from libraries and care homes to private residences. To keep their 40 tutors safe while working alone First Class were manually administrating a system whereby tutors would text their employer when they arrived safely at a venue. Tutor location, session times and texts had to be kept track of manually back at the office, which was taking up a huge amount of internal resources to administer.

After six months of the manual system, First Class decided to look for a more sophisticated solution that would be easier to manage and offer greater flexibility. After a review of the market they selected StaySafe. Read more

Foothills Automation & Controls use StaySafe

Foothills Automation and Controls turned to StaySafe to help locate their technicians in the case of an emergency

Foothills are using the StaySafe app and hub to monitor the safety of their field service technicians.

Foothills’ Technicians work on-site carrying out maintenance, servicing and construction.

Foothills provide servicing and maintenance to the oil and gas industry in Alberta, Canada. Working with a number of clients, technicians travel to various sites to carry out construction, calibration and general maintenance of control systems, facilities and equipment.

Working in the oil and gas industry means that technicians regularly enter environments where chemicals and other hazardous substances are present. As well as the usual risks such as slips, trips and falls, field service technicians face the risk of explosions, fires, burns and chemical poisoning. Read more

StaySafe helps Ericsson stay connected and protect lone workers, even in low signal areas

Ericsson is a provider of technology, infrastructure and services to telecommunications operators around the world. As the world’s largest supplier of mobile networks, Ericsson provides mobile and broadband connections to more than 2 billion people globally.

Remote communications

In the UK, Ericsson has a team of over 500 lone workers who carry out maintenance services across the country. Working around the clock and in remote locations, lone working engineers use StaySafe to check-in with their supervisors while they work.

Ericsson has always recognised the importance of monitoring the safety of their lone workers and staying connected whenever they are out in the field. The business has its own in-house response team but needed a more reliable way for its employees to alert them in an emergency. Read more

Joscelyne Chase replaced their manual call-in system with StaySafe to improve staff safety while reducing costs

Estate Agents Joscelyne Chase use the StaySafe Business app and surrounding monitoring service to ensure that they meet their duty of care to their lone workers.

Joscelyne Chase logo

The property industry is one of the first professions many people think of when considering lone worker safety; sadly because of some of the high-profile attacks that have happened to those working alone in the property industry.

For employees at Joscelyne Chase, based in Essex, lone working is a daily occurrence with staff showing properties, carrying out inspections, terminating tenancies and lone working in the office. Read more

Disaster management using SMS Broadcast

A major New Zealand StaySafe client has used the SMS Broadcast function to communicate with senior managers as part of this disaster management response, following the Kaikoura Earthquake on November 14.

Just after midnight on Monday, November 14, a 7.8 earthquake hit New Zealand’s South Island. Part of a client’s office building collapsed in the quake but fortunately, the building was empty and there were no injuries. However, communications were completely taken out as a result of the damage.

The building damage rendered their systems unusable, including email and phone systems. With traditional forms of communication now unavailable, the business turned to SMS Broadcast to communicate with their team. Through the StaySafe Hub, the client was able to send an SMS message to senior managers, updating them on the effect of the earthquake on their internal systems and what was expected from them following the natural disaster. Read more

Ground Control uses StaySafe to Enhance Safety of Employees Dealing with 62.5% of top Workplace Risks

A UK national environmental and external management company, Ground Control, have implemented the StaySafe solution across several key divisions to enhance the safety of their lone working employees.

ground-control-staysafe-case-studyStaySafe offers an app and monitoring service which allows an employer to monitor the location and safety status of their lone workers, while a session or alert is active. If an employee is in need of assistance, the Monitor will be informed via SMS, email and on screen.

Ground Control offers environmental and maintenance services to clients across the UK, 365 days a year. The business operates across a large number of sectors and has lone workers operating within roles such as high voltage power lines, Network Rail track works, water utilities and MOD sites. Read more

Country and Outback Health Community Workers using StaySafe even in low signal and remote areas

Country and Outback Health protect lone workers with smartphone app even in isolated areas with poor signal

CoBH-Logo-transRegional primary health care organisation, Country and Outback Health (COBH) use the StaySafe app and cloud-based monitoring hub to ensure their employees, including their community nurses and other community workers, are safe when visiting clients alone.

COBH was set up by the Australian Government to better organise and manage local front-line health services. They run Partners in Recovery (PIR) which offers personalised mental health support to individuals across a vast geographical footprint and over isolated Outback areas.

Working alone in roles that include closed-door situations and periods of travel, means that PIR staff are more vulnerable to certain safety risks. These risks include aggressive behaviour, hostage situations and road accidents, all of which are unpredictable and sometimes difficult to control. Read more