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Ericsson uses StaySafe to protect field service staff

Ericsson uses StaySafe to protect field service engineers working alone, out of hours and in areas of low signal.

Ericsson is a leading provider of technology, infrastructure and services to telecommunications operators around the world. As the world’s largest supplier of mobile networks, Ericsson provides mobile and broadband connections to more than 2 billion people globally.

In the UK, Ericsson has a team of over 500 lone workers who carry out maintenance services across the country. Working around the clock and in remote locations, lone working engineers use StaySafe to check-in with their supervisors while they work.

Ericsson has always recognised the importance of monitoring the safety of their lone workers and staying connected whenever they are out in the field. The business has its own in-house response team but needed a more reliable way for their employees to alert them in an emergency.

StaySafe monitors the location and safety status of lone working staff whenever they begin a timed session via the app. Missed check-in and session expiry alerts automatically alert the employer even when they are unable to do so, while a panic button can be used immediately to request emergency assistance. Beginning a session or triggering an alert, allows an external monitor at Ericsson to view an accurate location of the employee through the StaySafe Hub.

Due to the simplicity of the StaySafe solution, Ericsson employees were up and running with StaySafe in just two weeks. Training was rolled out to the team of lone workers online; through videos and digital user guides. StaySafe continued to support Ericsson following the initial rollout by working closely with the business to develop and customise the solution to fit their individual lone worker needs.

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Renewable Energy company switch from buddy system to StaySafe

Leading renewable energy company, BeBa Energy, have implemented the StaySafe app to protect their lone workers who operate remotely on solar farms.

Working over a large worksite and facing a range of environmental risks, the company found that monitoring the safety and whereabouts of their employees, was proving difficult. By switching from a buddy system to a reliable mobile app, Beba Energy is able to ensure that their renewable energy specialists can be monitored while they work and always have a way to signal for help when in need of assistance.

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Celtic Anglian Water

Celtic Anglian Water use StaySafe’s app and wearable tech to keep Lone Workers safe

Celtic Anglian Water (CAW) is a water solutions company who provide treatment services across Ireland. Part of the Anglian Water Group are regarded as one of Ireland’s largest water service operators, CAW employees work across a range of offices and treatment plants across Ireland and the UK. With measures in place to minimise the requirement for lone working, some elements of work still require employees to attend sites alone, CAW launched the StaySafe app to ensure their lone workers are protected even out of hours.

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Dennis Eagle uses StaySafe to monitor the safety of their mobile engineers

Dennis Eagle logo

Dennis Eagle is one of the world’s largest manufacturers of refuse collection vehicles. The company has a number of service centres and contract sites throughout the UK, providing servicing and maintenance of customer vehicles.

Mobile engineers also provide servicing at workshops, customer sites and roadsides across the country. The nature of their work means that direct supervision cannot be guaranteed and work environments can be unpredictable. Read more

Shields Environmental protect lone working telecoms staff

Telecoms supplier, Shields Environmental have switched from a manual check-in system to StaySafe’shields-e logos easy to use app to ensure their staff are safe whilst they work and travel in the field.

Shields Environmental provide services and equipment to the telecoms industry. Their team of lone workers carry out electrical installations on sites across the UK, often travelling between busy cities and remote locations working at height and with electricity. Read more

TransGas

TransGas Turn to Technology to Manage Safety of Front Line Operations Personnel

Transgas logo

Canadian based company, TransGas use the StaySafe Solution to protect their employees while travelling and working alone.

TransGas provide transportation and storage services to natural gas producers and consumers across Saskatchewan. With a network of 14,000 kilometres of natural gas pipelines, their operators spend much of their working day travelling to and between sites and may spend large portions of their day working alone.

Travelling on the road is one of the greatest and most uncontrollable risks workers around the world face each day. In Canada, there were 1,923 fatalities and 165,306 injuries related to vehicle accidents. Many of these victims would have been at work at the time. Read more

Kingswood Air Conditioning

UK based company Kingswood Air Conditioning have launched the StaySafe solution to monitor the safety of their lone working engineers.

Kingswood-AC-Logo

Kingswood provides servicing and installation of air conditioning equipment to businesses across the UK including NHS and University buildings. Their engineers often travel and work on sites alone, working at height and with heavy equipment.

Slips, trips and falls and heavy lifting are two of the top causes of workplace accidents, accounting for 2.1 million working days being each year (HSE 2014/2015). Engineers working in the facilities management industry are particularly vulnerable to these top risks as well as fire, electrocution and being struck by an object.

When working alone and an accident occurs, receiving immediate help may not be possible. Therefore, it is crucial that lone workers have a way of alerting someone if they are in trouble and in need of help. With Kingswood operating an out of hour call service this became a top priority for the business. Read more

Barwon Water launch StaySafe for a more robust and unified lone worker solution.

Barwon Water (Barwon Region Water Corporation) is Victoria’s largest regional urban water corporation.

It provides high-quality water, recycled water and sewerage services to more than 298,000 permanent residents. As a major employer in the region, it has approximately 300 operational, engineering, strategic planning, financial and administrative staff.

Barwon Water launched StaySafe for all their employees in September 2016 in order to monitor employee safety whilst travelling and working alone.

Barwon Water elected to have enough licences to cover the entire workforce, despite not all employees being identified as high risk. The corporation believes all staff members have the potential to work alone. This may mean staying late in the office or a single remote site visit and, as such, Barwon Water wanted to ensure it had the ability to protect and monitor every employee if required. Read more

i-Systems

Independent IT, telecommunications and electrical service providers, i-Systems, are using the StaySafe solution to meet their duty of care to lone working employees.

iSystems logo

i-System engineers carry out installation and maintenance work on a flexible, project basis, sometimes working alone or in groups. Therefore, having a flexible solution that functions alongside their work pattern were crucial for the business.

Due to operating with electrics, equipment and sometimes at height, field service engineers are more at risk of workplace accidents such as electrocution and falls. This prompted i-Systems to make the switch from a manual administrating system, to the more robust and flexible StaySafe solution.

The StaySafe app enables i-Systems to monitor the location and safety status of their employees using the online hub. If an employee activates one of the app’s alerts or fails to check-in to a running session, notifications are sent via text, email and on screen via the hub. As well as a panic button facility, the StaySafe app has additional features such as discreet panic, duress pin and non-movement alerts. Read more

Foothills Automation & Controls use StaySafe

Foothills Automation and Controls turned to StaySafe to help locate their technicians in the case of an emergency

Foothills are using the StaySafe app and hub to monitor the safety of their field service technicians.

Foothills’ Technicians work on site carrying out maintenance, servicing and construction.

Foothills provide servicing and maintenance to the oil and gas industry in Alberta, Canada. Working with a number of clients, technicians travel to various sites to carry out construction, calibration and general maintenance of control systems, facilities and equipment.

Working in the oil and gas industry means that technicians regularly enter environments where chemicals and other hazardous substances are present. As well as the usual risks such as slips, trips and falls, field service technicians face the risk of explosions, fires, burns and chemical poisoning. Read more