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How advancements in mobile technology are aiding lone worker safety

As technology is rapidly advancing, health and safety challenges are increasingly being solved with the assistance of smartphone apps. From providing quick information on the go to reliable monitoring, the ability of smartphones to harness new technologies allows businesses to access low cost, effective safety solutions.

For those working alone, this is particularly valuable as support from colleagues is not always readily available. Yet with 85% of adults in the UK owning a smartphone, support from a mobile device is.

So in what ways can advancements in mobile technology aid the safety of lone workers? Read more

StaySafe available on new Garmin inReach mini devices

Garmin inReach mini offers a smaller, lighter satellite communication device with 100% global coverage through Iridium’s satellite network.

The new mini device offers much of the same functionality as the larger Garmin inReach, and provides all of the core functionality of the StaySafe app. It will even allow a lone worker to trigger a panic alarm from a connected Garmin watch, and to exchange messages with a monitor using their watch too.

Accurate location tracking allows remote workers to be monitored from the StaySafe Hub, while an SOS panic allows them to signal for help in an emergency. If a panic alert is triggered on the device, StaySafe will notify a monitor immediately, allowing an organisation to take action.

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Ericsson uses StaySafe to protect field service staff

Ericsson uses StaySafe to protect field service engineers working alone, out of hours and in areas of low signal.

Ericsson is a leading provider of technology, infrastructure and services to telecommunications operators around the world. As the world’s largest supplier of mobile networks, Ericsson provides mobile and broadband connections to more than 2 billion people globally.

In the UK, Ericsson has a team of over 500 lone workers who carry out maintenance services across the country. Working around the clock and in remote locations, lone working engineers use StaySafe to check-in with their supervisors while they work.

Ericsson has always recognised the importance of monitoring the safety of their lone workers and staying connected whenever they are out in the field. The business has its own in-house response team but needed a more reliable way for their employees to alert them in an emergency.

StaySafe monitors the location and safety status of lone working staff whenever they begin a timed session via the app. Missed check-in and session expiry alerts automatically alert the employer even when they are unable to do so, while a panic button can be used immediately to request emergency assistance. Beginning a session or triggering an alert, allows an external monitor at Ericsson to view an accurate location of the employee through the StaySafe Hub.

Due to the simplicity of the StaySafe solution, Ericsson employees were up and running with StaySafe in just two weeks. Training was rolled out to the team of lone workers online; through videos and digital user guides. StaySafe continued to support Ericsson following the initial rollout by working closely with the business to develop and customise the solution to fit their individual lone worker needs.

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Renewable Energy company switch from buddy system to StaySafe

Leading renewable energy company, BeBa Energy, have implemented the StaySafe app to protect their lone workers who operate remotely on solar farms.

Working over a large worksite and facing a range of environmental risks, the company found that monitoring the safety and whereabouts of their employees, was proving difficult. By switching from a buddy system to a reliable mobile app, Beba Energy is able to ensure that their renewable energy specialists can be monitored while they work and always have a way to signal for help when in need of assistance.

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Clinton Devon Estates

Clinton Devon Estates is a rural estate comprising 10,000 hectares across East and North Devon and in addition to farming and forestry, operates a range of rural businesses and a portfolio of residential and commercial property.

The company’s lone workers are required to perform off-site duties, which range from independent site visits to using heavy machinery and working at height. Workers are also at risk when travelling between locations (as driving is reportedly the largest killer in the world) whilst staff who are obligated to enter tenant’s houses could be at risk of verbal or physical assault.

Being based in the rural countryside also poses its own safety challenges, due to limited data connection and signal.

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Calgary Urban Project Society

Not-for-profit organisation, CUPS, use StaySafe on Cat® rugged smartphones for a robust, reliable way to protect their community workers.

Calgary Urban Project Society (CUPS) are a non-profit organisation working to support individuals and families in overcoming the challenges of poverty. CUPS provide the resources needed for individuals to get their lives on track and achieve their full potential through three main services; housing, education and health care.

CUPS were previously using a different service to monitor staff safety but felt that it wasn’t enough to carry out their duty of care. While it provided a rough idea of where staff were located, it was not enough to locate them quickly in an emergency. They also found that it wasn’t suitable for all of their lone workers and so only a couple of teams were able to use it. Read more

Coombes Forestry

Leading forestry contractor Coombes use the StaySafe app downloaded onto their smartphones to monitor employee safety via GPS and alerts.

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Employees at Coombes, who work on arboricultural projects for organisations including the Forestry Commission and Crown Estates, are often required to undertake work at height and use potentially dangerous machinery. To better meet their duty of care to their employees and accurately monitor their safety whilst they work, Coombes have launched BS8484* accredited lone worker safety solution StaySafe. Read more

Barwon Water launch StaySafe for a more robust and unified lone worker solution.

Barwon Water (Barwon Region Water Corporation) is Victoria’s largest regional urban water corporation.

It provides high-quality water, recycled water and sewerage services to more than 298,000 permanent residents. As a major employer in the region, it has approximately 300 operational, engineering, strategic planning, financial and administrative staff.

Barwon Water launched StaySafe for all their employees in September 2016 in order to monitor employee safety whilst travelling and working alone.

Barwon Water elected to have enough licences to cover the entire workforce, despite not all employees being identified as high risk. The corporation believes all staff members have the potential to work alone. This may mean staying late in the office or a single remote site visit and, as such, Barwon Water wanted to ensure it had the ability to protect and monitor every employee if required. Read more

StaySafe helps Ericsson stay connected and protect lone workers, even in low signal areas

Ericsson is a provider of technology, infrastructure and services to telecommunications operators around the world. As the world’s largest supplier of mobile networks, Ericsson provides mobile and broadband connections to more than 2 billion people globally.

Remote communications

In the UK, Ericsson has a team of over 500 lone workers who carry out maintenance services across the country. Working around the clock and in remote locations, lone working engineers use StaySafe to check-in with their supervisors while they work.

Ericsson has always recognised the importance of monitoring the safety of their lone workers and staying connected whenever they are out in the field. The business has its own in-house response team but needed a more reliable way for their employees to alert them in an emergency. Read more

Country and Outback Health Community Workers using StaySafe

Country and Outback Health protect lone workers with smartphone app even in isolated areas with poor signal

CoBH-Logo-transRegional primary health care organisation, Country and Outback Health (COBH) use the StaySafe app and cloud-based monitoring hub to ensure their employees, including their community nurses and other community workers, are safe when visiting clients alone.

COBH was set up by the Australian Government to better organise and manage local front-line health services. They run Partners in Recovery (PIR) which offers personalised mental health support to individuals across a vast geographical footprint and over isolated Outback areas.

Working alone in roles that include closed-door situations and periods of travel, means that PIR staff are more vulnerable to certain safety risks. These risks include aggressive behaviour, hostage situations and road accidents, all of which are unpredictable and sometimes difficult to control. Read more