We Are Beams (Beams) is a UK charity working to support the disabled children, young people and their families across Kent.
As part of their Direct Payment Support Service, Beams is commissioned by the local authority to help families best use the available funding to meet their individual circumstances and needs. The service is provided by a team of lone workers who visit clients at their homes to offer support and advice. Travelling by country roads and working behind closed doors, Direct Payment Case Workers are exposed to both environmental and people risk.
“Dealing with finances can be overwhelming at the best of times. Many of our families employ support workers directly, adding another layer of responsibility or they need to find alternative services which meet their child’s needs to ensure they spend funding in the best way. Lone working allows us as a charity to support as many families in the community as possible to take the stress out of the process. We understand that lone working does come with a set of risks and we want our employees to feel safe and secure as they do so.” – Karen Dorling, Direct Payment Service Manager.