Tag Archive for: healthcare

TeamHEALTH switched to StaySafe from their manual telephone system

TeamHEALTH switched to StaySafe from their manual telephone system to improve lone worker well-being for its outreach workers.

TeamHEALTH is a local mental health organisation located in the Northern territory of Australia. Consisting of around 145 outreach workers, their purpose is supporting people experiencing mental illness. Outreach Support at TeamHEALTH offers a variety of support services both at participants’ homes and in the community.

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We Are Beams

We Are Beams (Beams) is a UK charity working to support the disabled children, young people and their families across Kent.

As part of their Direct Payment Support Service, Beams is commissioned by the local authority to help families best use the available funding to meet their individual circumstances and needs. The service is provided by a team of lone workers who visit clients at their homes to offer support and advice. Travelling by country roads and working behind closed doors, Direct Payment Case Workers are exposed to both environmental and people risk.

“Dealing with finances can be overwhelming at the best of times. Many of our families employ support workers directly, adding another layer of responsibility or they need to find alternative services which meet their child’s needs to ensure they spend funding in the best way. Lone working allows us as a charity to support as many families in the community as possible to take the stress out of the process. We understand that lone working does come with a set of risks and we want our employees to feel safe and secure as they do so.” – Karen Dorling, Direct Payment Service Manager.

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Calgary Urban Project Society

Not-for-profit organisation, CUPS, use StaySafe on Cat® rugged smartphones for a robust, reliable way to protect their community workers.

Calgary Urban Project Society (CUPS) are a non-profit organisation working to support individuals and families in overcoming the challenges of poverty. CUPS provide the resources needed for individuals to get their lives on track and achieve their full potential through three main services; housing, education and health care.

CUPS were previously using a different service to monitor staff safety but felt that it wasn’t enough to carry out their duty of care. While it provided a rough idea of where staff were located, it was not enough to locate them quickly in an emergency. They also found that it wasn’t suitable for all of their lone workers and so only a couple of teams were able to use it. Read more

St John New Zealand use StaySafe to protect their nationwide team of medical alarm installers

StaySafe app integrates with existing technology to protect lone workers at St John charity.
St John logo
Best known for their ambulance services, charitable healthcare organisation St John New Zealand also employ a team of medical alarm representatives who install, test and monitor emergency medical alarms for 40,000 vulnerable or elderly customers. The app will be used to monitor their community outreach staff, who often work alone and in remote locations meeting with program participants. As well as providing an accurate GPS location for staff, the app also features a range of alerts which their employees can discreetly activate if they find themselves at risk. Read more

Erhma lone workers protected with StaySafe

Ermha is a not-for-profit organisation focused on achieving recovery, independence and social inclusion for some of South-East Australia’s most vulnerable individuals. Many of their clients struggle with the challenges associated with disability, mental illness, homelessness, trauma and substance abuse.Ermha logo

To provide a personal service and wider outreach, Ermha relies on a network of lone workers who support clients on a one-to-one basis. For the organisation, lone working is a great way to provide much-needed support in the community.

However, the organisation recognised the risks of working alone and wanted to keep their employees as supported as their clients. This idea led the organisation to StaySafe. StaySafe is a lone worker safety app and monitoring service that allows Ermha to help mitigate the risks associated with working alone in the community. Read more

Country and Outback Health Community Workers using StaySafe even in low signal and remote areas

Country and Outback Health protect lone workers with smartphone app even in isolated areas with poor signal

CoBH-Logo-transRegional primary health care organisation, Country and Outback Health (COBH) use the StaySafe app and cloud-based monitoring hub to ensure their employees, including their community nurses and other community workers, are safe when visiting clients alone.

COBH was set up by the Australian Government to better organise and manage local front-line health services. They run Partners in Recovery (PIR) which offers personalised mental health support to individuals across a vast geographical footprint and over isolated Outback areas.

Working alone in roles that include closed-door situations and periods of travel, means that PIR staff are more vulnerable to certain safety risks. These risks include aggressive behaviour, hostage situations and road accidents, all of which are unpredictable and sometimes difficult to control. Read more