V.BTTN User Guide
V.BTTN Setup
Always make sure yo have the latest version of StaySafe Lone Worker installed on your phone before pairing your V.BTTN.
The V.BTTN communicates with your Android or iOS device via Bluetooth. In order to setup StaySafe to use the V.BTTN you must ensure that Bluetooth is turned on your device. StaySafe will prompt you to turn on Bluetooth if you try to setup with Bluetooth turned off.
To set up your V.BTTN with your StaySafe app, follow the simple steps below. Please note that to avoid pairing the wrong button, configuration should be carried out away from other V.BTTNs.
- Hold down your button for ten seconds to turn it on and enter pairing mode.
- Go to settings in your StaySafe app and click on the Configure Buttons option.
- Click “I have a V.BTTN” and select the button from the list.
- Wait for the button to connect to your device. A beep from the button will signify a successful connection.
- Click to configure your button. Here you can assign app functions to two actions; single click or hold. We recommend assigning check-in to single click and panic to hold to avoid false alerts.
- You can also choose whether you would like to receive sound and LED confirmations or enable fall detection (more info below).
- The two icons in the top right corner allow you to disconnect or delete a connected V.BTTN.
Once the V.BTTN is paired with your Android or iOS device, it will remain known to this device even if Bluetooth is turned off and on again.
Types of button press
| Click Type | Description | App Sound | Recommended Action |
| Single Click | Alert is broadcast once. If out of range, alert is dropped | High tone | Check-in |
| Long Press & Release | Alert is broadcast until acknowledged and cleared by the app. Triggered once the button is released. | Low tone | Panic |
Audible Acknowledgement Tones
The acknowledgment tone played by the app is determined by the type of button press (Single Click or Long Press and Release). It is not determined by the StaySafe action that the type of button press is mapped to.
Supported StaySafe actions
| Action | Description |
|---|---|
| Check-In | Performs a Check-In. Only works within a session |
| Panic | Performs a panic. Works outside a session. |
If the user is registered in a hub which has check-in disabled then the V.BTTN can still be configured with a check-in action within the StaySafe app. When the V.BTTN is pressed, the smartphone will still play the acknowledgement sound, but no action will be taken. This does not impact the functioning of the Panic action.
Behaviour when app is closed
There are two ways which the app may be closed, and the subsequent V.BTTN behaviour differs for each.
| Scenario | Expected Behaviour |
| Mobile phone operating system closes the app automatically. This may happen when a low-memory condition occurs. | Button presses on a paired V.BTTN will trigger the associated events. The operating system will take care of waking StaySafe when an incoming button press is detected, so the V.BTTN functionality is not impacted. |
| User forces the app to close On iOS, this is when the user double-clicks the Home button, find the app and swipes up on the preview to close. On Android it is when the user closes the app from the Recent Applications menu. | Button presses on the paired V.BTTN will have no effect. This is interpreted as a clear indication that the user does not want the app running in the background, hence all background capability is removed. There is no way to work around the behaviour following the app being closed by the user. It should be re-opened in order for the user to make use of the V.BTTN again. |
Sudden Motion Detection
Fall detection is enabled by default, and if left enabled, will raise an alert through StaySafe if it detects motion that meets the following criteria:
- The V.BTTN fall detection event looks for approximately 3 feet of freefall (~300 ms) followed by an impact of at least 3G. This is the recommended setting for users who wish to detect trips or falls etc.
- The High-G event detection looks for an impact of 7G or more so is not sensitive enough for normal fall detection.
When a fall alert is triggered, the V.BTTN will blink Red and Green until the user clears the alert in the app. The button will then acknowledge cancellation of the alarm with a low tone.
Fall Detection via the V.BTTN only works during an active session
Fall detection is relatively power hungry and enabling fall detection greatly reduces the battery life of the V.BTTN. You can enable or disable fall detection from the button’s configuration screen in the StaySafe app Settings.
Bluetooth Indicators
Indicator icons are now shown on the StaySafe dashboard to indicate the connection state when one or more V.BTTNs are configured. The indicator modes are as follows:
- No icon – No V.BTTN devices have been configured
- Green Bluetooth icon – One or more V.BTTN devices are currently connected
- Red Bluetooth icon with cross – One or more V.BTTN devices are configured, but none are connected
The following screenshot shows a connected V.BTTN:
Sound and LED Device Settings
It is possible to choose the sound and LED mode you would like to use for each V.BTTN. From the V.BTTN configuration screen in Settings, you may now choose from one of:
- Both
- Sound Only
- LED Only
- Neither
Battery Level
The battery level for V.BTTN devices is now reported on the V.BTTN configuration screen under Settings.
To ensure your V.BTTN always works when you need it, we recommend that the battery is replaced once it falls to 25%.
Turning V.BTTN on/off
We recommend against turning the button off, but if you wish to do so, press and hold the button for 30 seconds until the button beeps three times consecutively then turns off.
To turn the button on again, press and hold it for 10 seconds.
Changing the Battery
The V.BTTN battery is easy to replace. Simply unscrew the button, remove the dead battery and replace with a standard CR2032 battery which you can find at most stores.
The unit is in two parts, top and bottom, and to replace the battery, rotate the top and bottom anticlockwise in opposite directions. Replace the CR2032 and then reattach the two parts by rotating them together in a clockwise direction.
Note that the two pieces only fit together at one location around the clock so rotate them lightly until you feel the two parts match up.
Getting Support
To get help please raise a ticket through Secure Mobility support portal or send an email to support@securemobility.nz.