Unfortunately, violence and aggression are common within the housing sector – with an assault occurring every 35 minutes in the UK. The same is true for public-facing roles in welfare, social services and community care, especially when dealing with a range of sensitive issues and with vulnerable individuals.
Easy-to-use lone worker app for the Social Services and Housing sectors
Your employees may face challenging situations whilst they visit client homes or empty properties. With our easy-to-use lone worker solutions, you can protect them from risks, around the clock, 24/7.
How our safety app can support social services, welfare and housing
Lone working has become commonplace for many working in social services, welfare and housing sectors. Employees in these organisations regularly carry out public-facing roles, home visits or client meetings alone and away from the office. While working alone is usually safe, lone working brings with it additional risk, as any danger faced is faced alone.
The StaySafe lone worker protection device ensures lone workers have a way to signal for help in any situation. A panic button can be used at any time, while missed check-in and session expiry alerts will send an alarm, even if the lone worker cannot. If an employee is faced with an aggressor, a panic alarm can be triggered discreetly, or the Duress PIN can be used to trick them into thinking the app has been closed when, in fact, a high priority alarm has been activated.
What are the risks associated with lone working in social services, welfare and housing?
Lone workers operating in the social services, welfare and housing face potentially challenging situations, as they often enter client homes alone, work late hours, carry out maintenance and deal with sensitive situations, such as evictions. Such environments mean that employees can be exposed to a range of environmental and interpersonal risk.
Working in locations away from the office which haven’t been risk assessed can expose employees to common workplace hazards such as slips, trips and falls, aggressive animals and electrocution.
Travelling on the road is one of the greatest and most uncontrollable risks workers around the world face each day. Travel risks are not always immediately considered, yet many welfare, social services and community care employees regularly spend time travelling between appointments and properties.
If a lone worker suffers a medical emergency such as a heart attack or fainting, receiving immediate support and alerting emergency services could prove difficult without nearby colleagues.
How StaySafe helps protect lone workers in the social care, welfare and housing sectors
StaySafe has specifically-designed functionality to overcome common lone worker challenges faced in the Housing sector and by Local Authorities. The ‘discreet panic’ function provides a way to signal for help without aggravating a tense situation, while the Duress PIN provides a way to send an alert if being forced to close the app.
The StaySafe app gives employers visibility of the location and safety status of lone workers in an emergency and allows them to check-in safely once they have finished a lone working or travel session. A note-taking facility allows lone workers to add extra details to a session such as who they are meeting or where in a building they are meeting (apartment or office number etc).
If an employee activates the app’s panic button or fails to check-in, alerts are instantly visible in the online StaySafe monitoring hub. Chosen managers are automatically notified via text, call and email. With StaySafe, you can protect your employees wherever they are and whenever they need help.
Take an expert guided tour of the StaySafe App
We offer free online live demos of our StaySafe app and hub, at a time that is convenient for you. In just 30 minutes, learn why StaySafe is the leading app for lone workers.
Your demo will include:
- An overview of StaySafe’s key features
- A tour of StaySafe’s easy to use lone worker management Hub
- How we help you roll out the App quickly with tailored onboarding, training and customer support
- Our cost-effective pricing solutions
Following the demo, we offer a free trial of StaySafe for two weeks. Try every feature, all available remotely.